Frequently Asked Questions (FAQ)
1️⃣ Do you ship internationally?
Yes! We offer worldwide shipping with reliable courier partners. Delivery times vary by country but typically take 7–15 business days.
2️⃣ How long will my order take to arrive within India?
Domestic orders usually reach you within 3–7 business days depending on your location.
3️⃣ Are all products original and covered by warranty?
Absolutely. We are an authorized distributor for multiple global brands. All products come with the manufacturer’s warranty.
4️⃣ Can I return or exchange a product?
Yes, we accept returns within 7 days of delivery if the item is unused and in original packaging. Please refer to our Return & Refund Policy page for details.
5️⃣ What payment methods do you accept?
We accept secure payments via credit/debit cards, UPI, net banking, and PayPal for international orders.
6️⃣ Do you provide technical support or training?
Yes. Our team offers after-sales support, training and guidance for audiologists and clinics on all our devices.
7️⃣ How can I contact you for queries?
You can reach us via phone, WhatsApp, or email listed on our Contact Us page. We respond promptly during business hours.